Flexible Staffing is hiring for Customer Service Representatives for one of the worlds largest logistics companies. The hours are Monday-Friday 8AM-5PM.  Following are the skills needed to be successful in this role.

• Prioritize the daily workload and focus of accounts, including load entry, tracking, and tracking reports as required
• Complete error-free entry into Transportation Management System and ready loads
• Enter loads and confirm notes about the status of shipments
• Set pickup and delivery appointments with warehouses and customers
• Track the status of shipments from inception to delivery, and communicate with the customer on the status of the shipment
• Address issues that may arise on any shipment, and communicate with customer
• Communicate all shipments, billing, or follow-up issues to Sales and Carrier Procurement Teams
• Complete general tasks as assigned by Operations and Sales Manager
• Seek help from an account representative as needed
• Other duties as required and assigned
• High School diploma or GED
• Knowledge or schoolwork of logistics and the trucking industry preferred
• Understanding of industry terminology a plus
• Possess the analytical/math skills to construct and explain spreadsheet analyses
• Able to present information in one-on-one and small group situations
• Able to calculate figures and amounts with precision and accuracy, such as discounts, interest, commission, percentages, area, and volume
• Able to perform each essential duty satisfactorily

To apply please register with Flexible Staffing at www.fssstaff.com or call 734-548-9300